Spring
is prime time for home repairs -- and that makes it prime
time for outright scams or frustrating disputes. You can
take action to avoid both problems.
Home
repair scams by "itinerant" or traveling con-artists
work like this: Con-artists stop at your door, give you
a hard sell, and offer sensational low prices. It might
be for roofing or painting, or asphalting your driveway.
The con-artists insist that you pay in advance -- but they
do little or no work and never return. Remember, legitimate
contractors very rarely solicit door-to-door. Be skeptical.
The main rules are to check out a contractor, and never
pay large sums in advance to a contractor you don't know.
Help older neighbors who might be pressured or intimidated
into paying traveling con-artists.
A few 'bad-apple' local
contractors also take large advance payments but fail to do
the work, or do just part of a job or very shoddy work. This
is hard to prove as fraud, but it's costly and frustrating.
Follow these tips
to protect yourself when you hire a contractor:
- Check out the contractor
before
you sign a contract or pay any money. Ask for local references,
and check them out. Call the Attorney General's Consumer
Protection Division to see if it has complaints.
See if the contractor is registered with the State
(www.iowaworkforce.org/labor/contractor.htm;
800-562-4692 ext. 25871.)
-
Get it in writing.
Before
any work begins, agree on a written contract detailing work
to be done, responsibility for permits, costs, and any other
promises. Request a copy of the contractor's liability insurance
certificate. Put start and completion dates in writing and
consequences if the contractor fails to follow them (example:
the contract could be nullified if the contractor doesn't
start on time.) If you sign a contract at your home, in
most cases you have three business days to cancel.
- Avoid paying large sums in advance if you don't
know the contractor. If
you have to make a partial advance payment for materials,
make your check out to the supplier and
the contractor. Insist on a "mechanic's lien waiver" in
case the contractor fails to pay others for materials
or labor.
- Be very cautious of credit or financing arranged
by a contractor. This
is an area of serious abuse by a few contractors in Iowa
who arrange credit with high-cost lenders. Such loans
may have high interest rates, steep up-front fees, and
even costly brokers' fees. Check first with your attorney
or a local lender you can trust.
For
more information or to file a complaint, contact the Attorney
General's Consumer Protection Division, Des Moines, Iowa
50319. Call 515-281-5926. The Attorney
General's web site is: www.IowaAttorneyGeneral.org.
Click here for Consumer
Advisory on "Asphalt Paving Scams."